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Wednesday, 1 November 2017

It's our Birthday

It's Our Birthday...

...and we are having a party! We are Caremark Thanet and in November 2012 we were registered with the Care Quality Commission; so that makes us five years old. On Wednesday 8 November 2017 - between 2.00 - 4.00 in the afternoon - we are having a little celebration at The Yarrow Hotel in Broadstairs. We have invited all our customers and carers (and a few others) to join us for a cup of tea or coffee and a slice of cake.



Our cake is being made for us by Baps and Bloomers who are based in Sandwich - wherever possible we always like to work with local businesses as we passionately believe that when local businesses support local businesses local people benefit, the local economy benefits and, of course, local businesses benefit. Incidentally, if you are ever near King Street in Sandwich pay a visit to Baps and Bloomers: you will not be disappointed. Our cake is going to be large enough for 250 people.

We know that many of our customers will not be able to be with us on the day. So what we are doing is getting two or three of our care and support workers to hand deliver a slice of cake to each person. We're sure they'll love it.

Our Story

My name is Garry and I'm the managing director of Caremark Thanet. My wife, Jayne, and I started the company in 2012. I'd worked in education and education management for over twenty years and Jayne had been a nurse - indeed, Jayne was still working one day a week in a doctors' surgery in Ramsgate until last year. When we started the business, we had two principal aims - in addition to making a living for ourselves. We wanted to provide a very high quality care service to the residents of Thanet and we wanted to provide employment for people in Thanet. These may seem like naively noble aims; but I don't think we have fared too badly.

In December 2012, we had one customer and one carer. We were delivering about 3 hours of care per week to that one person. How things have changed. At the time of writing this article, we have cared for almost 250 people, we are delivering just short of 1500 hours of care per week and we have about 80 people working for us.Those 80 people about 45 full time jobs. In November 2016, the Care Quality Commission judge our service to be good overall.

We have a very clear ethos: We believe that our customers are the most important for our business; that our care and support workers are the most important people in our business; that a socially responsible business is most important for everyone.


Our Future

Human beings cannot foresee the future, but that should never prevent us planning for the future. Any plan is an attempt to fashion the future and there are always events that may conspire against us. However, we certainly have plans for the future. 

We aim to continue to delivery outstanding care to each of our customers. We aim to continue to grow and deliver more high quality care to more of the residents of Thanet. We aim to expand our care services into such other areas as Canterbury, Dover and Shepway. And we aim to transform domiciliary care. We believe that working in home care is a career and should offer the opportunities and benefits commensurate with having a career. We have a very simple and ambitious vision: To be Thanet's first choice domiciliary care provider for customers and carers.

If you'd like to be a part of our future, contact us today.


Garry Costain is the Managing Director of Caremark Thanet, a domiciliary care provider with offices in Margate, Kent. Caremark Thanet provides home care services throughout the Isle of Thanet. Garry can be contacted on 01843 235910 or email garry.costain@caremark.co.uk. You can also visit Caremark Thanet's website at www.caremark.co.uk/thanet.


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