Who Are We?
We are a domiciliary care provider serving the Isle of Thanet. We have been providing home care services
to the residents of Thanet since 2012. In that short time we have developed a
reputation for the outstanding quality of the services we provide.
There are two of us at the head
of the company: Jayne
Costain
is the Director of Care and Registered Care Manager. My name is Garry Costain and I'm the Managing
Director. Jayne has gained a wealth of experience in health care from working
as a nurse for over fifteen years. My background lies in education and management.
Our offices are on the Westwood
Industrial Estate in Margate. We offer care and support services throughout
Thanet, including: Acol, Birchington, Broadstairs and St Peters, Cliffsend,
Manston, Margate, Westgate on Sea, Minster, Monkton, Ramsgate and St Nicholas-at-Wade.
Our Philosophy
Our aim is to provide outstanding
domiciliary care to each of our customers. On that we will never compromise. To
achieve our aim we believe that our starting point is to recognize that:
1. Our customers are
entitled to expect us to fit our services to their needs; we are never entitled
to expect our customers to fit their needs to our services.
2. It is our duty to do all
we can to help our customers remain independent and living in their homes for
as long as they wish.
3. Upholding the dignity,
supporting the independence and promoting the safety of each of our customers
are paramount.
4. Without our customers our
services would not be required.
5. We are only as good as
the services provided to our customers by our care and support workers. For
that reason, we have a right to be very selective in the
people we choose to provide those services.
6. The people who provide
our services to our customers are the most important people in our company.
To
find out more about us visit our:
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